Try to limit the damage and let items dry as soon as possible.

Please contact us in case of permanent damage. We will send you a claim form. Fill it out, sign it and return it with all relevant documentation such as purchase receipts. We will process the claim as soon as possible. We may send an inspector to assess the damage, so it is important that you do not discard the damaged items right away.

If you want to adjust the insured sum, please contact our customer service at +1 721 542 0000 or through the contact form on our site.

The coverage for medical expenses is an addition to the coverage of your health insurance.

The compensation for expenses made abroad for necessary medical care depends on the rates that apply in the country where you received the care. You may have to pay extra, or even get no compensation from your insurer at all. Travel insurance includes coverage for medical expenses to cover these costs.

No. Travel insurance only provides coverage if you are abroad on holiday. To be insured during your internship you can take out a separate insurance. Contact us at +1 721 542 0000 or through the contact form for more information.

It’s easy. Answer a few questions on our website to calculate your premium. If you wish to apply for the insurance, you can do this through the application forms on our website!

The luggage that you take on holiday for personal use is covered against against theft, loss or damage. Items purchased during the trip are insured up to a certain amount. The amount of your compensation in case of damage is specified in the terms and conditions and the product information on our site.